The Ting home gigabit plan gives you internet speeds up to 1,000 Mbps and it costs less than $100 a month! This means it easily competes with the best fiber internet service providers (ISPs). We’ll go over everything you need to know in this review, from Ting’s plans and prices to its installation fees and customer service. Yes, technically Ting does have a second offering, the 5 Mbps plan, but that’s such a ridiculously slow speed for home internet that it’s hardly worth mentioning. You might as well spend that $20 on a plan from Xfinity that gives you 10 times more speed! It’s perfect for gamers, streamers, work-from-homers, and big families who want to have a bunch of devices going online at once. Pair it up with a powerful modem and Wi-Fi router for an unbeatable home internet network. There are only two issues we have with Ting’s gigabit plan: the start up price and the nationwide availability (or lack thereof). Let’s start by talking about the start up cost. Also, some phone networks are offering urban 5G ultra-wideband internet for homes and businesses. Again, Ting isn’t doing that. Verizon Home Internet, Verizon, and Starry Mobile are among the best names in that industry. That’s a hefty price to pay before you even get a minute of internet service. To be fair, it is expensive to build a fiber-optic internet network from scratch. Still, some people will definitely prefer to opt for an ISP that doesn’t charge so much upfront.
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If you want to check your specific neighborhood or street address for Ting availability, then check the company’s website. We’ve thrown some gigabit speed plans from other popular companies into a chart so you can see how Ting internet compares. In most places, there’s just one (or at most, two) internet service providers that offer fiber-optic, gigabit speed connections. So, if you want super-fast internet, you might be stuck with few options. If Ting is one of those options, it’s definitely worth a try. We’ve talked a lot about Ting’s 1,000 Mbps speed. But let’s break it down a bit more. How fast is gigabit speed, really? It’s enough speed to stream 4K video on over a dozen devices at the same time! You could, hypothetically, stream every single episode of Game of Thrones at once (in standard definition) with this much bandwidth. In other words: it’s really fast. Of course, not all of us need so much raw speed (you can learn more about just how many Mbps you need in our handy guide). Still, the reliability and future-proof nature of fiber networks can be attractive, even for those more casual internet users. The service doesn’t require a contract, so that’s great. And you can choose to either rent or buy your equipment. If you plan to use your own existing modem or router, make sure it’s a powerful model that can handle gigabit speeds.
Ting installation fees: Up to $200 (depending on area) Ting one-time fees: Ting early termination fees:
Ting maintains a score of 4.7/5 on Trustpilot, which is very positive.2 The negative customer reviews that we’ve seen online mostly focus on billing issues or dissatisfaction with Ting Internet’s limited availability. You can reach Ting customer service by calling 1-844-846-4994 or chatting online. If you’re having trouble reaching a real live human being when you call, try some of our customer service tips.
Prices and plans: Ting has just one plan that’s worth looking at. It’s called Home Gigabit and it gets you super-fast speeds of up to 1,000 Mbps for $89.99 a month. It’s a great deal, if you happen to live in a city where it’s available. Speed: Ting’s fiber optic network will get you incredible download and upload speeds for seamless gaming, streaming, Zooming, and everything else. Data caps: Good news here. Ting has no data caps at all. Contracts, equipment, and fees: One of the biggest drawbacks of Ting Internet is the $200 installation fee. Other than that, the company’s equipment rental fees are reasonable at $9 a month. Customer service: There isn’t a ton of reliable data about Ting’s customer service. The small number of customer complaints we found were mostly about the service’s limited availability.
Overall, we’re really impressed with Ting. If you need the fastest internet possible in your home, then it may be your best bet (assuming you live where it’s available). Thank you for trusting us to help you find your next internet service provider!
