Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking Superloop offers fixed-line NBN services to metro areas across six plans which, in the past 12 months at least, are rarely offered at full price and are, instead, offered as part of six-month promotional pricing. Superloop shuns the minimum NBN 12 plan and kicks off its plans at NBN 25, with the nbn Home Basic plan for $59.95 per month, which currently has a lengthy promotional-pricing deal of $54.95 for the first six months if you get in by 31 March 2022 for great 22.2Mbps typical evening download speeds. This six-month promotional pricing logic covers all six of Superloop’s NBN plans. In its pursuit of promotional pricing and fast speeds, Superloop has left potential perks by the wayside. Zero contracts and $0 setup fees for its NBN plans is a great starting point, but it’s also common practice among providers these days. There’s no option to purchase a pre-configured router or modem-router from Superloop, no home phone bundles (or any other bundles), and there’s no exclusive content. The main Superloop feature that’s been running since 1 May 2020 and will end on 30 June 2021 (unless extended) is an admittedly impressive referral program. Users can log into their Superloop account, copy a unique referral code and, if the person they send it to uses it to sign up, the referrer scores 10 percent off their bill for six months (up to $10). If you refer more people, you can effectively stack those discounts until you pay nothing for your monthly NBN bill. In terms of customer satisfaction, Superloop appears to float around just above average. Consumer reviews on Product Review and Google were around three out of five at the time of updating this review, with Trustpilot the lowest at two out of five. According to our internal ranking, these user-generated scores put Superloop in the top 10 for customer satisfaction. If you’re super desperate, you can also fax them on (08) 7123 2902
Superloop sales: sales@home.superloop.comSuperloop billing: billing@home.superloop.comSuperloop technical support: support@home.superloop.com
Superloop also owns SubPartners, a company dedicated to feeding high-performance submarine cable systems between Perth, Sydney, Singapore and Indonesia to better connect Australia to Asia. That all sounds super impressive but the bottom line is this: Superloop offers some of the fastest average evening speeds in Australia at a decent price. Back in 2017, Superloop also forked out $12 million to acquire Fixed Wireless provider NuSkope, which serviced roughly 10,000 homes, schools and businesses in Adelaide at the time of the acquisition. Bevan Slattery is a tech entrepeneur from Rockhampton, Queensland with a storied history in launching data centre providers and high-speed fibre networks aross the Asia Pacific. When it was first founded in 2014, Superloop was purely a provider of fibre network infrastructure that operated across Australia, Singapore and Hong Kong. However, it has only started providing its home and business services in the last few years so they’re still a fresh face in the Australian NBN market. Back in 2017, Superloop acquired NuSkope’s fixed wireless customer base and network infrastructure for a cool $10 million, starting its journey as a consumer-facing service. Subsequently, Superloop has also acquired SkyMesh fixed-line customers (2018) and more recently acquired the well-known NBN provider Exetel in a huge $110 million deal (2021). Another benefit of gaming on Superloop is its reliable latency. According to the ACCC’s December 2021 quarterly report, Superloop services averaged 9.8ms latency to the customers participating in the broadband speed test program. 9.8ms isn’t exceptional when compared to other providers but it’s absolutely fit for online gaming.
