Here’s the short answer: Reach is great for those who want amazing nationwide coverage and want to support a charitable cause. If you’re after the cheapest plan, you may want to look elsewhere. But that doesn’t mean Reach Mobile doesn’t offer good value. If that sounds like you, you can sign up online in just a couple of minutes. If you’re still not sure, then read on to learn more about what Reach Mobile has to offer. While Reach plans are pretty much “what you see is what you get,” you do also get mobile hotspot data and international roaming. And you’ll end up paying less for Reach Mobile compared to some other providers that add perks to your plan, like T-Mobile or AT&T. There are also two things you should know about Reach Mobile plans: We think Reach makes an excellent mobile provider thanks to its charitable “Get a plan, give a plan” program, its use of T-Mobile’s extensive network, and some of the best customer service we’ve seen. “Get a plan, give a plan” is one of Reach’s philosophies. The company teams up with charitable organizations across the globe to provide data to women and students in need. Reach does this by matching 10% of the data you pay for with your plan and pooling it for non-profit organizations to then share with those in need. This data then connects folks in India, Mexico, and the US with opportunities to learn, network, and find jobs. While this might sound like a simple corporate marketing ploy, Reach is serious about letting you know where your money is going. You can use its app to track how much talk, text, and data you’ve provided through your plan. MVNOs are carriers that don’t operate their own cellular networks. Instead, they lease bandwidth from other, larger companies. In this case, Reach uses T-Mobile’s network. This is good news for Reach customers because T-Mobile has a solid 4G LTE network, and an even better 5G network across the country. T-Mobile has some of the fastest data speeds and a rapidly expanding 5G network. This means Reach customers can now access 5G/4G LTE speeds—you’ll just need a 5G-ready phone to hop on the 5G network. Reach earned 4.9 out of 5 stars on Trustpilot, and the company was also extremely responsive to all comments posted by customers.1 Even the bad ones. In a world where it’s so easy to feel overwhelmed or even ignored by poor customer service, Reach’s reputation is refreshing. That includes its middle-of-the-road prices and the potential for your wireless speeds to slow down or be deprioritized. Deprioritization means that if there’s a lot of traffic on the T-Mobile network, Reach Mobile customers could see their cell phone data speeds slow down. That’s because T-Mobile prioritizes its customers over the customers of MVNOs that use its network. You’ll also see your speeds slow down if you use more than 25 GB of data in a month on your Reach plan—this is called throttling. Once you put a toe over that 25 GB data soft cap, Reach slows your data speed to 2G, or about 0.1 Mbps. (By comparison, your 4G LTE speeds are between 5 and 12 Mbps.) Reach then sends you a welcome kit and SIM card. If you activate your plan seven days after you receive your SIM or sooner, Reach refunds your shipping costs—up to $10.
